Associate Director - BSO Domestic Outsourcing - BSO/BLR/1350

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Job Requirement for Associate Director - BSO Domestic Outsourcing - BSO/BLR/1350

Job title: Associate Director

Level: Experienced

Details:

`Job Code

BSO/BLR/1350

Position Title

Associate Director

Location

Bangalore 

Department

BSO Domestic Outsourcing

Experience 

8-15 years’ Experience 

Qualification

Graduation in Commerce or equivalent or Master Degree

 Roles & Responsibilities: 

This position will be required to oversee and manage multiple Projects which can range from Transitions/ Strategic Projects. The role would entail working closely with the Clients/Internal stakeholders and technology business partners seamlessly to achieve the Objective of the Project/Transition. This position will be required to align with multiple stakeholders and monitor activities and deliverables of the project portfolio from initiation to delivery. One of the key responsibilities of the role would be to understand the scope of work and draw out the solution. Managing customer relationships and ensuring responsiveness to customer needs is key. The role demands ability to work independently and to manage expectations effectively when handling multiple assignments simultaneously with competing priority and deadlines. This position will be required to demonstrate ability to work collaboratively with geographically distributed virtual teams within the network and to build relationships with internal and external constituencies. The role will also entail making propositions/proposal for any Transition and similar related opportunities.

 This role would report into the Partner

Responsibilities:
    • Scoping and solutioning
    • Develop a detailed project plan to track progress
    • Maintain an awareness of potential interdependencies with other projects and their impact
    • Coordinate with internal resources and third parties/vendors to gain consensus for the flawless execution of projects
    • Use appropriate verification techniques to manage changes in project scope, schedule and costs
    • Measure project performance using appropriate systems, tools and techniques
    • Report and escalate to management as needed
    • Perform risk management to minimize project risks
    • Applying change control and configuration management processes
    • Adhere to established delivery methodology, quality standards and best practices in project management
    • Create and maintain comprehensive project documentation
    • Conduct a project evaluation review to assess how well the project was managed
    • Develop strong customer contacts and client management techniques that help define solutions for customer needs
Requirements :
    • Good educational background, preferably in the field of Finance
    • Deep understanding of project and program management with 7-10 years of experience in a fast paced and challenging environment 
    • Proven experience in project management of systems implementations and integrations,
    • Excellent client-facing and communication skills – written and oral
    • Solid organizational skills including attention to detail and multi-tasking skills
    • Excellent work ethic and drive, strong interpersonal skills, and demonstrated problem-solving skills
    • Knowledge of Finance & Accounting would be an advantage
    • Strong working knowledge of Microsoft Office
    • PMP / PRINCE II certification is a plus 

 

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